Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, PolarGX) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."

2. How We Use Cookies

We use cookies for several purposes including:

• Enabling certain functions of our website and platform
• Providing analytics and measuring website performance
• Storing your preferences and settings
• Improving your user experience
• Delivering relevant advertising content
• Ensuring platform security

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website and platform. They enable core functionality such as security, network management, and accessibility. Without these cookies, our services cannot function properly.

Performance Cookies

These cookies collect information about how visitors use our website and platform, such as which pages are visited most often and if users get error messages. This helps us improve the performance and user experience of our services.

Functional Cookies

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced features. They may also be used to provide services you have asked for.

Targeting/Advertising Cookies

These cookies are used to deliver advertising content that is relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Analytics Cookies

We use analytics cookies to understand how our website and platform are being used. This information helps us analyze trends, administer the site, track user movements, and gather demographic information.

4. Third-Party Cookies

Some cookies on our site are set by third-party services that appear on our pages. We may use services from companies such as:

• Google Analytics: For website analytics and performance measurement
• Google Tag Manager: For managing marketing tags and tracking codes
• Intercom: For customer support and communication
• HubSpot: For marketing automation and lead management
• LinkedIn: For professional networking and advertising
• Facebook Pixel: For advertising and conversion tracking

These third parties may use cookies to collect information about your online activities across different websites over time for non-advertising purposes.

5. How Long Do Cookies Stay on My Device

Session Cookies

These are temporary cookies that remain in your browser only until you leave our website. They are deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period of time specified in the cookie, or until you delete them manually. The duration varies depending on the purpose of the cookie, ranging from a few days to several years.

6. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

Cookie Consent Tool

We provide a cookie consent tool that allows you to manage your cookie preferences directly on our website. You can access this tool through the cookie banner that appears when you first visit our site.

Opt-Out Links

For some third-party cookies, you can opt out directly through the service provider's website:

• Google Analytics: Google Analytics Opt-out
• Google Ads: Google Ad Settings
• Facebook: Facebook Ad Preferences

7. Mobile Device Identifiers

When you use our mobile applications, we may collect and use advertising identifiers, such as the Google Advertising ID or Apple's Identifier for Advertising (IDFA). These identifiers are non-permanent device identifiers that can be used to deliver targeted advertising.

You can opt out of targeted advertising by adjusting your device settings (Limit Ad Tracking on iOS or Opt out of Ads Personalization on Android).

8. Do Not Track Signals

Some browsers include a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. Currently, we do not respond to Do Not Track signals as there is no industry standard for how such signals should be interpreted.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on our website and updating the "Last Updated" date above.

10. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us: