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WhatsApp Channel

WhatsApp Business Marketing

Connect with customers on the world's most popular messaging app. Rich media, interactive buttons, and personalized conversations that drive engagement.

2 billion users worldwide - reach customers where they already are
Start WhatsApp CampaignsView Templates

WhatsApp Marketing Features

Rich messaging capabilities that go beyond traditional SMS

Rich Media Messaging

Send images, videos, documents, and audio messages to create engaging customer conversations.

Interactive Templates

Use pre-approved business templates with buttons, quick replies, and call-to-action elements.

Broadcast Lists

Send targeted messages to customer segments while maintaining the personal feel of WhatsApp.

Message Analytics

Track delivery, read rates, and engagement metrics for your WhatsApp campaigns.

WhatsApp Marketing Results

Why businesses choose WhatsApp for customer communication

Higher Response Rates

WhatsApp messages get 5x higher response rates compared to traditional marketing channels.

5x response

Personal Connection

Direct, personal communication builds stronger relationships and customer loyalty.

98% read rate

Global Reach

Connect with customers in 180+ countries using their preferred messaging platform.

180+ countries

WhatsApp Use Cases

From customer support to marketing campaigns, WhatsApp drives results

Order Confirmations & Updates

Send rich order confirmations with images, tracking info, and delivery updates.

Example: Order placed → Confirmation with image → Shipping notification → Delivery confirmation

Customer Support

Provide instant, personal customer support through WhatsApp Business conversations.

Example: Support request → Personal response → Issue resolution → Satisfaction check

Product Launches

Announce new products with rich media and direct purchase links.

Example: Product teaser → Launch announcement → Product showcase → Direct purchase link
DEVELOPMENT

Enterprise-ready APIs for developers who want to build custom experiences

Integrate WhatsApp Business messaging directly into your applications with our robust API. From customer support to marketing campaigns, our WhatsApp API gives you complete programmatic control.

  • Send rich media messages via WhatsApp Business API
  • Interactive buttons, lists, and quick reply templates
  • Real-time message status webhooks and delivery tracking
  • Two-way conversations with customer context
  • Template message approval and management
  • WhatsApp Business profile and catalog integration
View API DocumentationTalk to Developer Relations
PolarGX API
// Send personalized campaign
const campaign = await polargx.campaigns.create({
  channel: 'email',
  template: 'welcome-series',
  ai_optimize: true
}

Ready to Connect on WhatsApp?

Start meaningful conversations with customers on the world's favorite messaging platform.

Launch WhatsApp MarketingView Message Templates

Get Started